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Appeals Court says AIG must pay retailer’s computer-hacking claim

comp hacking claim Appeals Court says AIG must pay retailers computer hacking claimThe U.S. Court of appeals rejected National Union Fire Insurance Co’s. – a subsidiary of American International Group Inc. (AIG) — ‘direct loss’ defense on a computer hacking claim that involved DSW Shoe Warehouse.  The ruling entitles the national retailer to recover $6.8 million for a computer hacking claim that includes $5.3 million in losses and about $1.5 million in interest.

DSW’s losses from the incident included customer communications, public relations, customer claims and lawsuits and legal fees related to investigations in multiple states by the Federal Trade Commission (FTC) and state attorney generals.

According to court documents, DSW’s local wireless network was breached in 2005 by a hacker who downloaded credit card and checking account information of more than 1.4 million customers through their chain of more than 100 stores.  As a result of the data breach, fraudulent transactions ensued.

In the court case, AIG’s attempted to exclude coverage with several exclusions, including that the “direct loss” provision in its crime insurance policy excluded the retailer’s computer hacking claim.  The appeals court ruled that the exclusion language in the policy was not unmistakably clear.

With the growing threat of computer data breaches, the court ruling is significant for businesses that accept credit cards and buyers of fidelity, crime and financial institution bond coverage.

 

(Photo credited to: cbsnews.com)

DISCLAIMER: Because of the generality of this update, and based on particular situations, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice, financial advice and/or the advice of a licensed insurance or certified human resource professional.

© Connelly, Carlisle, Fields & Nichols 2012



Lauren Vonderau

Author: Lauren Vonderau

Email: LVonderau@CCFNinsurance.com
Property & Casualty Insurance Advisor Lauren Vonderau has over 6 years of commercial insurance experience. Prior to joining Connelly, Carlisle Fields & Nichols, she was a claims representative for Auto Owners Insurance handling property and casualty claims and was awarded P.I.E.R. for customer satisfaction. While at one of the agencies top carriers, she earned her Associate in Claims, Associate in Underwriting and Associate in Insurance Services designations from the Insurance Institute of America. Lauren joined the CCFN team in 2008. She partners with large businesses implementing risk management programs and providing insurance solutions to complex issues. She focuses on large commercial property, contractors, gas station/convenient stores, schools and community associations. With her claims background, she is able to quickly demonstrate her comprehensive knowledge of property and casualty. Lauren holds a General lines insurance license, Professional claims adjuster license, and Life, Health and Variable Annuity insurance license. Lauren has taken an active role in the community, having served as Ambassador of the Clearwater Regional Chamber in 2009 and 2010. Lauren is a member of the Community Associations Institute, as well as Young Agent’s Council. She is a native of Clearwater and graduate of Dunedin High School. Lauren holds a Bachelor’s degree in History from the University of Florida and a Minor in Mass Communications. She is actively working towards obtaining her Certified Insurance Counselor designation.
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