At the beginning of each engagement and at each annual renewal we will provide you with a service plan that is based on your needs and is unique to your business.  In the service plan, we will identify specific activities we will undertake on your behalf and a schedule of when we will accomplish each item.  Throughout the year, we will keep you abreast on actions we have undertaken on your behalf and how we have performed based on the service commitments we have made.  You will be able to clearly understand our service promises to you and measure our actions against our promises.

Before we implement any commercial risk plan for a particular business, we spend time reviewing the company’s past history including existing policies, current contracts, claims history and trends, company operations and programs, and the insurance marketplace.  Our access to the commercial insurance market is irrelevant unless we take the time to understand and advise you on the factors that are driving your experience, which include:

Analysis of Loss Runs – A review of your loss runs allows us to perform a detailed and accurate claims analysis.

Evaluation of Company Programs – Our complete risk assessment includes a review of operations, risk financing structure and program analytics, claims management practices, and risk prevention programs to determine if they are pragmatic, results-driven programs.

Review of Business Deductibles – Within a business’ risk tolerance determined through our review and a client’s feedback, we determine any opportunities to significantly impact premium by exploring deductible options and alternative strategies to structuring coverage.

Examination of a Business’ Existing Contracts – We typically review vendor contracts in order to determine if our client is assuming any liabilities or exposures through these agreements. We then determine if (1) these liabilities or exposures need to be covered by insurance, (2) the contracts need to be amended to keep our client from taking on an unknown liability, or (3) if the liabilities or exposures the contracts represent can be retained.

Complete Market Analysis – Depending on your industry, your geographical considerations, and elements that may be unique to your particular operation, we take a broad view of the insurance market and target those carriers and solutions that our expertise tells us will provide the most comprehensive coverage and competitive terms.

CCF&N’s comprehensive approach provides a better sense of issues where a business may be over-insured, under-insured, and where there may be gaps in coverage.  Our attention to detail enables CCF&N to provide sound and sustainable recommendations on how to appropriately structure the insurance program and manage the overall risk and claims of the business. The outcome for your business is a better, more comprehensive insurance program, better pricing structure, as well as better claims results in the future.